Terms & Conditions
Last Updated: 12/16/2024
Welcome to Royal Medical Health. These Terms and Conditions (“Terms”) govern your use of our website and services. By accessing our website, booking services, or interacting with us, you agree to these Terms. If you do not agree, please refrain from using our website or services.
1. Scope of Services
Royal Medical Health provides medical spa services, including information about treatments, booking consultations, and general education on wellness and aesthetics.
2. User Responsibilities
When using our website or services, you agree to:
Provide accurate and truthful information when filling out forms or booking appointments.
Refrain from misusing the site, including submitting false information, spamming, or attempting unauthorized access.
Avoid prohibited activities, including hacking, unauthorized scraping of content, or misuse of data provided on our website.
3. Appointments, Cancellations, and No-Shows
Deposits: Some services require a deposit to secure your appointment.
Rescheduling: To reschedule an appointment, please call or text our office at 505-916-2457.
Late Arrivals: If you arrive 15 minutes late or more, you may be asked to reschedule, and this will be considered a no-show unless our staff can still accommodate you.
Cancellation Policy: Appointments canceled with less than 24 hours’ notice will incur a $50 fee.
4. Payments and Refunds
Payments for services are due at the time of service unless otherwise specified.
Deposits are non-refundable unless cancellation occurs more than 24 hours in advance.
Refunds are not provided for completed services.
5. Ownership of Website Content
All content on this website, including text, images, graphics, logos, and other materials, is the property of Royal Medical Health and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, reproduce, modify, distribute, or exploit any content without our written permission.
6. Prohibited Use
You are prohibited from:
Attempting to gain unauthorized access to our systems.
Scraping or harvesting data from the website without consent.
Engaging in illegal, fraudulent, or abusive activities.
7. Medical Disclaimer
The information provided on our website and through our services is for educational purposes only and does not replace medical advice from a licensed provider. Treatments offered by Royal Medical Health are intended for aesthetic or wellness purposes, and individual results may vary.
If you have medical concerns, consult a qualified medical professional.
8. SMS Messaging Program
By opting into our SMS messaging program, you agree to:
Receive no more than [X] messages per month for appointment reminders, promotions, or updates.
Standard message and data rates may apply based on your carrier.
You may opt out at any time by replying “STOP” to any SMS message you receive from us.
For assistance, reply “HELP” or contact us directly at [email protected] or 505-916-2457.
We maintain records of your consent and opt-out requests to ensure compliance with the Telephone Consumer Protection Act (TCPA) and FCC regulations.
9. Limitation of Liability
To the fullest extent permitted by law:
Royal Medical Health is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or services.
We are not responsible for delays, interruptions, or inaccuracies in the content or services provided.
10. Indemnification
You agree to indemnify and hold harmless Royal Medical Health, its employees, affiliates, and partners from any claims, damages, or expenses arising out of your misuse of our website or violation of these Terms.
11. Changes to These Terms
We reserve the right to update or modify these Terms at any time. Significant changes will be communicated via our website. By continuing to use our website or services, you accept the revised Terms.
12. Governing Law
These Terms are governed by the laws of the State of New Mexico, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Albuquerque, New Mexico.
13. Contact Us
If you have questions about these Terms, please contact us:
Email: [email protected]
Phone: 505-916-2457
Address: 8232 Louisiana Blvd NE, Suite A, Albuquerque, NM 87113